The competition to offer quality products and services in a clean and pristine environment among retail stores and shops is high. Retail store owners are hiring professional retail cleaning services to make sure the presentation of their space is as best as possible. But what is retail cleaning and how can it help your store?
In this article, we’re going to discuss retail cleaning in detail and see why hiring commercial retail cleaners can help your business grow.
What is Retail Cleaning?
Retail cleaning is a commercial cleaning service that provides professional cleaning to busy retail areas and commercial sectors where customers visit for shopping. The process of retail cleaning involves maintaining the look of the retail store and ensuring it is in presentable condition.
Retail cleaning is an essential service among successful brands. In London, for example, almost all brand retail stores are benefiting from hiring commercial retail cleaning contractors.
In general, there are two types of retail cleaning: 1) Daily Retail Cleaning and 2) One-Off Retail Cleaning with each having its uses in retail space and the commercial sector.
Advantages of Daily Retail Cleaning
Daily retail cleaning has many advantages that help businesses and stores cater services and products to their customers in a clean and presentable space. Below, you can read the most important benefits of daily retail cleaning.
#1 Healthier Environment for Customers and Staff
A clean retail store or shop means less dust, grime and other unpleasant pollutants. Therefore, retail cleaning not only improves the health and air quality around the shop but also stops the spread of diseases. This is beneficial for your brand, your staff and, of course, your customers.
#2 Promotes Quality Products and Service
When customers enter a clean retail store, they are immediately motivated to look around and see what the store has to offer. This is similar to the customer’s first impression of the brand. A clean store is a cue that customers use as their quality inferences which can result in building a better brand image and a successful purchase.
#3 Leaves a Better Shopping Experience
One of the benefits of retail cleaning is eliminating bad odours. This will help the store to use pleasant scents to make the environment more welcoming instead of using deodorizers to cover up bad smells. Pleasant scents around the store, as studies show, can improve customer’s shopping experience and lead to more sales.
Read More: How to Get Rid of Bad Odour From Workplace?
#4 Prolongs Assets and Furniture Lifespan
One of the most important benefits of daily retail cleaning is improving the life expectancy of store assets and Furniture. Daily cleaning reduces the dust in the environment and with less dust, furniture and assets stay clean for longer and require less costly maintenance or replacement.
#5 Cost-Effective & Time-Saving
If you compare the cost of professional retail cleaning services with employing full-time in-house cleaners, you’ll see a huge difference. Retail cleaning service is more cost-effective especially when you realize all commercial cleaning staff are trained to thoroughly clean retail stores of any size or setup.
Also, commercial retail cleaning service saves you a lot of time. When you sign a contract with commercial cleaning for your store cleaning requirements, everything will be handled by the commercial cleaning company. Therefore, you don’t need to manage cleaners and can use the time to focus on growing your business.
What Businesses Need Retail Cleaning?
Retail cleaning is a commercial service many stores and shops around London require. Businesses that need retail cleaning, then, are almost all businesses in the commercial sector who are dealing with customers every day.
Retail Stores and Shops
Retail stores, shops and similar establishments rely on commercial retail cleaning for the presentation of their space. A clean store has a positive impact on how customers behave and how they make purchase decisions.
Galleries and Showrooms
Galleries, auction houses and showrooms hire retail cleaning companies to ensure items they are selling or auctioning are presented in a clean and pristine environment so their patrons are motivated to buy them.
Car showrooms and auto dealerships also depend on retail store cleaning companies for the presentation of their sales floors. They have to make sure the showroom is as clean as the cars they are trying to sell to impress the buyers and convince them to make a purchase.
A clean shopping centre can also be a huge factor in driving customers to stores. Therefore, shopping mall managers make sure the cleanliness of their premises is in the hands of professional cleaning companies with relevant experience in the retail sector cleaning.
Daily Retail Store Cleaning Checklist
Retail cleaning contractors devise bespoke cleaning plans for their clients. This plan, which is called the plan of action, is tailored to every client’s cleaning requirement and includes a checklist that cleaning staff will follow to make sure the premises are clean and hygienic before they leave.
Many items are included in the retail cleaning checklist:
- Time of cleaning
- Frequency of cleaning
- Areas to be cleaned
- Cleaning staff general duties
Time of Cleaning and Frequency
Cleaning the store when customers are shopping around isn’t a good decision unless it is an emergency cleaning. Therefore cleaning should be done either early in the morning before the store opens or late in the evening when the store closes. The exact time depends on your store’s operating hours. Two hours before opening and an hour after closing the store.
The frequency of cleaning also matters. The best is cleaning every day of the week or every day the store is open for business. So it is either 7 days a week, Monday to Saturday or Monday to Friday.
Included Areas in Retail Cleaning
Areas included in the daily retail cleaning checklist vary from store to store.
In general, areas that retail cleaning staff will maintain are:
- Entrance and store floors
- Store fitting rooms
- Stands, mannequins and shelves
- Lift, stairs and hallways
- Office area and manager room
- Cash desk and counters
- Storage area and backroom
- Toilets and Kitchen area
- Staff breakroom and changing room
Retail Cleaning Duties
Cleaning staff have certain duties regarding cleaning each area in the retail store.
In general, their duties for retail cleaning are:
- Following general cleaning practices and health & safety guidelines
- Using correct colour-coded cleaning equipment for each area
- Vacuuming soft floors (carpet)
- Mopping hard floors (hardwood flooring)
- Dusting and cleaning store furniture and equipment
- Cleaning all areas in the store
- Cleaning exhibits (if required by the client)
- Cleaning store windows (if they are within reach)
- Replenishing washroom and kitchen cleaning supplies
- Removing clutter and organising the space
- Removing rubbish and replacing bin liners
One-Off Retail Cleaning Services
While daily retail cleaning deals with a long-term contract and ongoing cleaning for stores and shops, one-off retail cleaning are services that are offered whenever the client needs it. They are not included in the daily cleaning contract and are offered as extra when required.
Post Shop Fitting/Refurbishment
When a new store or a new branch of a store is about to be open, it requires special cleaning to deal with all the building remnants, waste and refuse. Also, if a store has gone through refurbishment, a similar cleaning service is required before reopening.
Retail cleaning companies offer one-off special retail cleaning services after shop fitting or shop refurbishment to render the retail owner’s efforts in presenting a new store more impactful.
Carpet & Upholstery Cleaning
Occasional carpet cleaning and upholstery cleaning are required for retail stores to help bring back the new look to carpets and furniture as well as improve their lifespan. Also, washing carpets and cleaning furniture two or three times a year can eliminate bad and unpleasant odours and reduce dust from the store environment.
Regular deep cleaning for retail stores can improve the overall quality and health of the store environment. Deep cleaning not only involves sanitation and disinfecting surfaces but also eliminates dust hiding places like air ducts, gaps in furniture, window treatments and more.
Floor Work Services
After a while, retail store floors start to lose their original sparkling beauty and cleaning won’t make them shiny again. To remedy them, retail cleaning companies offer floor work maintenance that brings back the original look and shine of the sales floor. Floor work service is the job of professionals and requires special equipment that commercial cleaners have.
Commercial window cleaning is a service for retail stores if their windows are not within reach for daily retail cleaning. Stores located on higher floors or have tall and huge window front faces require commercial window cleaning. One of the services that retail cleaners offer is special window cleaning to make sure store windows are spotless.
Read More: Benefits of Window Cleaning
Vandalism in the retail sector happens from time to time and there is no easy way to prevent it. If your store has fallen victim to vandalism and graffiti, retail cleaning services offer graffiti removal. This service requires the help of professional cleaners with experience in using the right cleaning solutions to make sure graffiti is cleaned completely with the least impact on the surface and the environment.
Retail Cleaning Service in London
The first step to having a clean retail store is to choose the right retail cleaning company. MN Support Services is the leading commercial cleaning company in London, serving over 350 clients across the London area. We have been providing unrivalled retail cleaning with the best customer satisfaction rate since 2002.
If you are looking for a reliable and experienced retail cleaning company, please don’t hesitate to contact us to get a free retail cleaning quote bespoke to your retail store or shopping centre in London.
To wrap up this article, let’s go through what we have read today. Retail cleaning is the type of cleaning service offered by commercial cleaning contractors for retail stores and shops in the commercial sector. There are two types of retail cleaning which are daily retail cleaning and one-off retail cleaning services.
There are a lot of benefits to hiring commercial cleaners for retail cleaning. In this article, we discussed the most important advantages of daily retail cleaning for retail stores and shops. Also, we discussed the types of businesses that require retail cleaning services, daily retail cleaning checklists and services included in one-off retail cleaning services.
This article will help you understand what retail cleaning is and how it can help your store or shop bring more customers and make more sales. You can also contact us if you are looking for a reliable and experienced retail cleaning company.