Frequently Asked Questions

How much do commercial cleaning services cost in London?

Commercial and office cleaning rates in London range between £20 and £27 per hour per cleaner. However, this price may vary depending on the size of the premises, the number of cleaners and the number of working hours. Also, costs may change if you require specialised cleaning and disinfection services or require the use of certain cleaning materials (e.g. eco-friendly supplies) and cleaning equipment.

Is a commercial cleaning service worth it?

Yes. A robust cleaning service for your office space, school, retail business or any other commercial space is highly recommended to prevent the spread of illness, maintain health and safety and improve workplace productivity among employees. Also, our case studies reveal that many businesses save costs by outsourcing their cleaning services to commercial cleaning companies. For example, due to regular cleaning, their office furniture and equipment require less maintenance, repair or replacement.

How long does it take for cleaners to clean my premises?

Depending on the size of your premises and the number of people present in the environment, it may take 2 to 5 hours to thoroughly clean your workspace. This depends on the number of cleaners and the frequency of cleaning.

What is included in a 2-hour daily cleaning session?

A thorough 2-hour cleaning session by a professional cleaner usually includes vacuuming, mopping, dusting, cleaning surfaces, emptying bins and cleaning and sanitising toilets and kitchens. It also includes emptying bins, cleaning and sanitising bins and replacing bin liners. If you require specialised cleaning and disinfection, tasks will be added to our general cleaning checklist to ensure the cleaning service meets and exceeds your expectations.

What premises require daily cleaning services?

Depending on the size, number of employees and foot traffic, offices and retail shops require at least three times per week. To fully benefit from commercial cleaning services, if you have more than 5 employees in your workspace, it is recommended to increase the cleaning frequency. Schools, nurseries and healthcare centres require daily cleaning (and sometimes 7 days per week cleaning) to keep up with regulations. These premises also require regular deep cleans on a monthly, bi-monthly or quarterly basis.

What’s the best cleaning frequency for offices and retail shops?

Small offices and retail shops require cleaning at least three times per week. Medium and large offices and shops with a higher number of employees and foot traffic, cleaning five days per week is the ideal frequency.

What’s the best cleaning frequency for schools and nurseries?

Schools, nurseries, early years centres or any educational facilities in the UK require professional cleaning 5 to 7 times per week to keep up with the Health and Safety Standards. They also require regular monthly or bi-monthly deep cleans plus spring cleans during school holidays.

Who is MN Support Services?

MN Support Services Limited is the leading commercial and office cleaning company in London. We have been providing flexible, cost-effective daily cleaning services to over 350 clients throughout the city since 2002. We help companies, businesses, schools and healthcare centres achieve the highest standards in cleaning. We ensure you always enter a clean, pristine and spotless workspace when you arrive at work and enter your office.

What commercial cleaning services do you provide?

We provide tailored daily office cleaning, school cleaning, nursery cleaning, healthcare cleaning, cinema cleaning, venue cleaning and several other commercial cleaning services for all types of commercial properties and premises in and around London.

What sectors do you provide cleaning services for?

We provide tailored commercial cleaning services to all companies, businesses and establishments in London’s corporate, retail, education, healthcare and leisure sectors. This includes cleaning for offices, schools, nurseries, retail shops, shopping centres, cinemas, theatres, gyms, libraries, museums, embassies, churches and many other similar premises.

Why should I choose MN Support Services?

We help you create a clean, safe and productive environment for employees, students, customers and clients. We never allow your cleaning standards to fall short, and we always maintain clear and effective communication with you to ensure our cleaning service meets and exceeds your expectations and satisfies your requirements and concerns.

Are your commercial cleaning services insured?

Yes. Our company, cleaning operatives and services are fully insured up to £10,000,000 in employer’s liability, up to £5,000,000 in public liability and up to £5,000,000 in product liability. A copy of the certificate of insurance is attached to our proposal when we email you your tailored quote.

How do you ensure service quality and reliability?

All our services are fully insured, and our cleaners are carefully vetted, professionally trained up to BICSc standards, Enhanced DBS-checked and managed by our on-site supervisors and operations managers.

What accreditations does MN Support Services hold?

We are a corporate member of the British Institute of Cleaning Science (BICSc), an Alcumus SafeContractor and an ISO-9001 registered commercial cleaning company. We are a recognised service provider of the Living Wage Foundation, and our operations, employment processes and HR management are approved by Citation. We are also a licensed Environment Agency and a member of the Brent Business Climate Charter.

What areas do you provide cleaning services in?

We provide commercial cleaning services all over Greater London, including all 32 boroughs, the City of London and the Home Counties.

Do you offer free cleaning quotes and estimates?

Yes. We offer a free quote and a free site survey. Our quotes are fully tailored to your premises and your specifications. Every quote we prepare is valid for up to 12 months without any obligation, commitment or hidden fees. You have plenty of time to plan and make the right decision. Our site surveys help us determine the exact cost for cleaning your premises and only take 10 -15 minutes of your time.