Risk assessments need to be suitable and sufficient, considering both the nature of the work and specific hazards that may be involved. We will ensure that all hazardous tasks are thoroughly risk assessed by a competent person, including consideration of all applicable legislation, guidance and best practice.

We aim for legal compliance and continuous improvement in risk management, prioritising the hierarchy of control measures recognised in relevant law and guidance summarised below:

  • Elimination: removing hazards entirely through process redesign, if necessary
  • Substitution: replacing equipment or hazardous substances with articles that reduce risk
  • Engineering controls: designing physical changes to minimise or isolate hazards
  • Administrative controls: implementing policies, procedures, and training programs to change work practices
  • Personal Protective Equipment (PPE): providing necessary protective equipment as a last resort.

Communication and consultation

Communication and consultation are an important part of our strategy and help make sure stakeholders are actively involved in the risk assessment process. Regular reviews and updates of our policy and risk assessments reflect our commitment to staying up to date with current legislative requirements, best practices and ensuring all our risk assessments are suitable and sufficient.

Risk assessment process

Our risk assessment process includes:

  • Identifying hazards
  • Determining people at risk
  • Evaluating risks
  • Reviewing existing controls
  • Involving the persons at risk in the assessment process
  • Identifying additional controls
  • Documenting findings
  • Communicating significant findings to all affected parties
  • Providing training and awareness programs
  • Monitoring control effectiveness
  • Reviewing assessments at regular intervals, after incidents and updating them, where necessary.

Why Our Clients Choose MN Support Services

Our clients choose us for our reliable & cost-effective cleaning services, experienced team and commitment to quality. We deliver tailored cleaning solutions, flexible schedules and consistent results that help businesses maintain clean, hygienic and professional workplaces.

Active Sites in London
Service Quality Satisfaction
5+ Years Client Retention

Get a Tailored Quote Today

Request a tailored quote today. We will contact you to arrange a free site survey with one of our experts. The site survey only takes 10 – 15 minutes.

Most of our clients were amazed after receiving our tailored quote!

our quote:

  • is free & tailored to your premises & specifications
  • is valid for up to 12 months without any obligation
  • comes with a bespoke cleaning plan & checklist

Frequently Asked Questions

We provide a wide range of commercial cleaning services, including office cleaning, retail cleaning, school cleaning, nursery cleaning, healthcare cleaning, venue cleaning, hotel cleaning, cinema & theatre cleaning and communal area cleaning.

Commercial cleaning service costs depend on the type of service, premises setup, the number of cleaners and the number of working hours. We offer a free site survey to determine the cost and prepare a tailored cleaning plan for your premises.

Our professional cleaners and service teams are located throughout Greater London in all 32 boroughs, the City of London and the Home Counties, ready to provide commercial cleaning services to your premises.

We provide commercial cleaning services to all commercial sectors in London, including corporate, retail, education, healthcare, hospitality and leisure sectors.

Yes. We offer free quotes and site surveys to determine the exact cost of cleaning services and prepare a tailored cleaning plan. Our quotes are valid for up to 12 months without obligation, so you have plenty of time to make the right decision.

Yes. All our commercial cleaning services and contracts are fully customisable and flexible to meet and exceed your expectations. You can make adjustments to the cleaning plan to ensure it reflects your expectations of a robust cleaning service.

Yes. Our cleaning contracts include the cost of all general cleaning materials and equipment. Washroom consumables, such as toilet rolls, paper towels, soap, etc., are provided and invoiced separately upon your request.

All our cleaning plans include general cleaning tasks such as vacuuming, dusting, mopping and wiping all areas and surfaces in your premises. You can make customisations to the cleaning plan to ensure it meets your requirements as well.

Yes. We are a corporate member of BICSc, Alcumus SafeContractor, ISO-9001 registered, and Citation approved. All our services are fully insured, and our cleaners are regularly Enhanced DBS checked to ensure service quality and reliability.

Yes. We have been a proud service provider of the Living Wage Foundation since 2016. We pay all our cleaners and staff the London Living Wage, which helps them make an additional £3,200 per year compared to the National Minimum Wage.