The company recognises the fundamental importance of security and therefore, rigorously upholds security policies stipulated by clients.  These policies form part of the employee’s induction training.

It has been MN Support Service’s policy since inception to recruit organically, through recommendations from existing staff. MN Support Services Ltd has an excellent reputation and is well respected for our fairness and all employees adhere to our strict security procedures and we work very hard to protect our reputation. 

MN uses the Disclosure and Barring Service (DBS) Formerly known as (CRB) to assist in assessing applicant’s suitability for positions of trust, the company complies fully with the DBS Code of practice and undertakes to treat all applicants for all posts fairly. MN will not discriminate unfairly against any subject of a disclosure on the basis of a conviction or other information revealed.

Our policy is to undertake basic identity checks, including:

  • All staff must prove the right to work and live in the United Kingdom.  Therefore, a valid passport confirming that the individual is either a British Citizen or a European Economic Area National, an appropriate birth certificate or a letter from The Home Office confirming the person named is entitled to live and work in the UK are required.
  • All staff is paid via BACS transfer system and is therefore required to have access to an appropriate Bank/building society account.
  • Copies of utility bills/bank statements are required for proof of address.
  • Staff are not employed without first establishing their identity and their National Insurance Number, this is achieved by inspection of a document from the Inland Revenue, Benefits Agency or a previous employer showing the individuals name and National Insurance number or a P45/P60.

All MN personnel are provided with overalls marked with the company’s insignia and are required to wear a security badge whilst on a client’s premises.  They are also required to sign in and out for each working shift.

If client’s premises have special requirements there are other security procedures that can be implemented.  These can include taking out further identity checks, more detailed references and the introduction of a special security form outlining detailed procedures which all operatives will be given instruction on and invited to sign before commencing work.

Why Our Clients Choose MN Support Services

Our clients choose us for our reliable & cost-effective cleaning services, experienced team and commitment to quality. We deliver tailored cleaning solutions, flexible schedules and consistent results that help businesses maintain clean, hygienic and professional workplaces.

Active Sites in London
Service Quality Satisfaction
5+ Years Client Retention

Get a Tailored Quote Today

Request a tailored quote today. We will contact you to arrange a free site survey with one of our experts. The site survey only takes 10 – 15 minutes.

Most of our clients were amazed after receiving our tailored quote!

our quote:

  • is free & tailored to your premises & specifications
  • is valid for up to 12 months without any obligation
  • comes with a bespoke cleaning plan & checklist

Frequently Asked Questions

We provide a wide range of commercial cleaning services, including office cleaning, retail cleaning, school cleaning, nursery cleaning, healthcare cleaning, venue cleaning, hotel cleaning, cinema & theatre cleaning and communal area cleaning.

Commercial cleaning service costs depend on the type of service, premises setup, the number of cleaners and the number of working hours. We offer a free site survey to determine the cost and prepare a tailored cleaning plan for your premises.

Our professional cleaners and service teams are located throughout Greater London in all 32 boroughs, the City of London and the Home Counties, ready to provide commercial cleaning services to your premises.

We provide commercial cleaning services to all commercial sectors in London, including corporate, retail, education, healthcare, hospitality and leisure sectors.

Yes. We offer free quotes and site surveys to determine the exact cost of cleaning services and prepare a tailored cleaning plan. Our quotes are valid for up to 12 months without obligation, so you have plenty of time to make the right decision.

Yes. All our commercial cleaning services and contracts are fully customisable and flexible to meet and exceed your expectations. You can make adjustments to the cleaning plan to ensure it reflects your expectations of a robust cleaning service.

Yes. Our cleaning contracts include the cost of all general cleaning materials and equipment. Washroom consumables, such as toilet rolls, paper towels, soap, etc., are provided and invoiced separately upon your request.

All our cleaning plans include general cleaning tasks such as vacuuming, dusting, mopping and wiping all areas and surfaces in your premises. You can make customisations to the cleaning plan to ensure it meets your requirements as well.

Yes. We are a corporate member of BICSc, Alcumus SafeContractor, ISO-9001 registered, and Citation approved. All our services are fully insured, and our cleaners are regularly Enhanced DBS checked to ensure service quality and reliability.

Yes. We have been a proud service provider of the Living Wage Foundation since 2016. We pay all our cleaners and staff the London Living Wage, which helps them make an additional £3,200 per year compared to the National Minimum Wage.