GDPR Policy
In accordance with the General Data Protection Regulation (GDPR), we have implemented this privacy notice to inform you, of the types of data we process about you. We also include within this notice the reasons for processing your data, the lawful basis that permits us to process it, how long we keep your data for and your rights regarding your data.
This notice applies to current and former clients
A) DATA PROTECTION PRINCIPLES
Under GDPR, all personal data obtained and held by us must be processed according to a set of core principles. In accordance with these principles, we will ensure that:
- processing is fair, lawful and transparent
- data is collected for specific, explicit, and legitimate purposes
- data collected is adequate, relevant and limited to what is necessary for the purposes of processing
- data is kept accurate and up to date. Data which is found to be inaccurate will be rectified or erased without delay
- data is not kept for longer than is necessary for its given purpose
- data is processed in a manner that ensures appropriate security of personal data including protection against unauthorised or unlawful processing, accidental loss, destruction or damage by using appropriate technical or organisation measures
- we comply with the relevant GDPR procedures for international transferring of personal data
B) TYPES OF DATA HELD
We keep several categories of personal data on our clients in order to carry out effective and efficient processes. We keep this data in clients file relating to each Client and we also hold the data within our computer systems, for example, our invoicing system.
Specifically, we hold the following types of data:
- Personal details such as name, company address, emails, phone numbers
- Bank account details
- VAT registrations
- Purchase order numbers
- Vender number
- Site keys
- Security access codes
- Emergency contacts
- Job title
- CCTV footage
C) COLLECTING YOUR DATA
You provide several pieces of data to us directly upon the start of our contract.
In some cases, we will collect data about you from third parties, such as yellow page, yell.com, etc. Personal data is kept in files or within the Company’s Finance Department and IT systems.
D) LAWFUL BASIS FOR PROCESSING
The law on data protection allows us to process your data for certain reasons only. In the main, we process your data in order to comply with a legal requirement or in order to effectively manage the terms and condition of contract we have with you.
The information below categorises the types of data processing we undertake and the lawful basis we rely on.
Why Our Clients Choose MN Support Services
Our clients choose us for our reliable & cost-effective cleaning services, experienced team and commitment to quality. We deliver tailored cleaning solutions, flexible schedules and consistent results that help businesses maintain clean, hygienic and professional workplaces.
Bravura has been with MNSS for 10 years now and as an Office Manager of 6 UK sites, I can confirm that they are the best cleaning company I have ever dealt with.
MNSS has been cleaning our Carnaby Street store for a number of years. We have found them always to be very reliable, punctual and most of all perform cleaning to a high standard.
MNSS has worked at services I have run on behalf of The Salvation Army since 2017 and I have always found them to be professional, punctual, honest and reliable.
The team seriously work hard and the school is looking really clean thanks to them.
Hayat has been fantastic, everything we needed she helped and left the office spotless every day!! Please pass our Big Thanks to Hayat for all her help this week. Perfection!
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